FAQ

Can my restroom be staked down?

Portable restrooms and strong winds don’t typically mix. To help anchor your restroom you may want to consider staking them for additional support. Stakes will help keep your restroom in the upright position so it can be utilized for the full duration of your rental. Please note: While anchor stakes can help minimize tip overs, they can only be utilized if the restroom is sitting on soft and level ground. They will also do very little to fight tip overs from juveniles or vandals.

Can I rent a restroom for 1 day?

Absolutely! One day rentals are actually quite common. We would call this a short-term or special event rental and we even have special restrooms set-aside for this type of use. The price you are quoted is based on the one-day usage, however, you can keep the unit for up to 5 days at no additional charge. If you will be using the unit more than one day, we recommend scheduling additional service calls in-between each day of use. Extra service calls are billed at an additional charge to the rental price.

What is included with my weekly service?

Weekly service includes pumping of the waste tank, a blue sanitizing recharge, interior sanitation of the walls/urinal and restocking of supplies including two toilet paper rolls and water/soap/paper towels for standard/deluxe units. This is done to keep the units fully stocked, clean and sanitized. We can provide service more frequently if required.

How Often Should My Portable Rental Toilet be Serviced?

This is highly dependent on the nature of your event , how long it will last, and how many people will be using your portable toilets. In some cases your portable toilets can be serviced as little as once a week. However, for multi-day events it may be best to have them serviced nightly.

What is a damage waiver?

The optional damage waiver program protects renters from having to pay expensive replacement costs due to theft, vandalism or accidents. The damage waiver also protects renters from lost or stolen equipment (police report required). To learn more about damage waiver protection please contact our customer service center at 1-888-358-7404. 

How do you bill for services?

All special event rentals must be prepaid, unless other arrangements have been made with a sales representative. All routed restrooms are billed on a 28-day billing cycle, billing 4 weeks in advance. Each billing cycle you will receive an invoice/statement via email or in the mail showing all company job sites.

Where Should I Place My Portable Rental Toilet?

While our rental toilets are versatile enough to be placed just about anywhere we do have some recommendations as to where you should place them.

– A safe distance from where people are gathering

– In a well lit area

– On level, stable ground

– In an area readily accessible by our servicing trucks for easy waste removal

Will the porta potties be clean for my event?

Yes! Our Special Event Toilets are reserved only for special events and parties, and have never been at a construction site.

How far in advance do I need to reserve a portable toilet?

To ensure we can service you it is best to make your reservation as far in advance as possible. At a minimum it is best to place your order at least 48 hours in advance. For large special events or job sites, a week or more lead time is advisable. For emergency situations we are able to deliver your toilets the same day.

Where does the waste go after it has been pumped?

The waste water is taken to local waste water facilities and disposed of according to the regulations, set fourth by the state of Illinois. 

Am I required to have a portable toilet on my job site?

Most city ordinances specifically spell out the requirements of a portable toilet on a construction site and inspectors will require that a portable toilet is ordered and either placed on site or on its way before approving the inspection. In addition, OSHA requires a portable toilet on a construction site under the Safety and Health Regulations for a Construction (1923.51 (c) (1), 1926.51 (c) (3), (I), (ii), (iii), (iv) ). For information regarding specific city or county ordinances contact the city where construction is occurring.

What happens if my portable toilet gets tipped over?

When a tip over of a portable toilet does occur we ask that our customers contact our office as soon as possible to report the incident. We will then dispatch a driver to come to the site and clean the unit or switch out the portable toilet with a replacement depending on the severity of the tip over.

I am planning a weekend festival. When will my restrooms be delivered?

Orders for weekend events are typically delivered on Friday and removed on Monday.

Does a portable restroom on my construction job site really cut down on expenses and time?

By providing a portable restroom on your job site you can reduce the distance employees must travel to use a restroom as well as the time employees must spend searching for an alternative facility because no close restroom has been provided. The following chart was developed in a study conducted by the Portable Sanitation Association International (PSAI).

The annual cost of 10 minutes of wasted toilet time per employee, per day:

Hourly Rate 5 Employees 10 Employees

$7.00 $1,487 $2,975

$8.00 $1,670 $3,400

$10.00 $2,125 $4,250

$13.00 $2,762 $5,525

$15.00 $3,187 $6,375

Formula: Hourly Rate divided by 60 Minutes Per Hour x 10 Minutes x Number of Employees x 255 Days Per Year.

For more information regarding this study, please contact the Portable Sanitation Association International at 1-800-822-3020.

How do you cut down on the odors and germs within the portable unit?

FLOODS ROYAL FLUSH not only pumps out the holding tank and cleans the inner bowl of the unit but also provides meticulous janitorial service both inside and out. Our employees clean and sanitize the portable restrooms at each service which includes washing with soap and water. We also provide a special detergent in the water, which acts not only as a sanitizer but deodorizer as well to keep the unit smelling great while reducing exposure to germs.

Can I meet the driver to show where to place the units?

Yes, upon request, FLOODS ROYAL FLUSH will call an hour in advance of delivery, and the driver will meet you at your designated location.

How Many Portable Restrooms Will You Need For Your Event?

Floods Royal Flush knows that planning and producing successful events is no easy task. That’s why we created a chart to help you.

People
Attending

EVENT DURATION

 
1 HR2 HR3 HR4 HR5 HR6 HR7 HR8 HR9 HR10 HRNUMBER OF UNITS NEEDED
0-501112222222
50-1002222333333
100-2503333444466
250-5004446668888
500-750446668881010
750-100066688812121212
2000888881212121216
30008121516181818192021
400010161922242525272728
500012202427293132343535
600014242833353737394041
700017273438414246464748
800020323844485050505254
900022313242485154565864
1000024394754586264666872